FAQ

Lead times vary based on the complexity of the order, but typically, custom doors take 4-6 weeks from order confirmation to delivery. We’ll provide a more precise timeline when you place your order.

Send us your door dimentions and requests (or send you plan),we will make the design and then quote exactly cost. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.

Shipment and sample quality tracking includes lifetime.

-We will fix any minor problems in the door in the shortest possible time.

-We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours

Before confirming the order, we will check the size and color of the samples one by one, which should be strictly consistent with the mass production.

-We will be tracing the different phase of production from the beginning.

-Every product quality checked before packing.

-Before delivery clients could send one QC or point the third party to check the quality. We will try our best to help clients when problem occurred.

Yes, we provide professional installation services to ensure your door is installed correctly and functions optimally. Our team is experienced and can handle a variety of installations.

Yes, we encourage customers to visit our showroom or request samples to see and feel the quality of our doors before making a decision. Contact us to schedule a visit!

To get started, simply contact our sales team through our website or give us a call. We’ll guide you through the process, answer your questions, and help you select the perfect door for your needs.